Frequently Asked Questions

Everything you need to know about your Kona Sea Salt order and our premium fashion collections.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the United States. International shipping times vary by location but generally range from 7-14 business days.

What is your return policy for apparel?

We offer a 30-day return window for all unworn, unwashed items with original tags attached. Please use our online portal to generate a prepaid return shipping label.

How do I ensure I choose the correct size?

Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we recommend sizing up for a relaxed fit or sizing down for a more tailored look.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installments through Afterpay.

Are your materials sustainably sourced?

Yes, Kona Sea Salt is committed to ethical fashion. We prioritize organic cotton, recycled fibers, and eco-friendly dyes to minimize our environmental footprint.

Can I modify or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team.